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Aloha Kitchen glitch

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USofAScott

USofAScott

MIS
Nov 24, 2009
57
US
I am using NAM 20.18.1 and have Kitchen installed for video screens
This week I entered 3 new items into Aloha.
I configured the Item Routing for Printer and for Video. Set Priority to Highest.
I set item cook time to 600 (which all other items are set to)
Put the item in categories and assigned to submenu
However...When someone rings up the item, it routes to the printer but does not appear on the video monitors. All other items are working correctly.
Any clue why the updated routing is not working?
 
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