I'm having some trouble with our "get check" options having to do with ownerships.
Basically, it breaks down to when a server starts a tab with a credit card, and returns the card to the guest. If the guest then goes to the bar and tries to order, our bartender will swipe the card from the tab screen, which will then take ownership of the check. I have the "team get check" set for the bar, assigned to the bar job code only. The bar tab screen only shows the other bar tabs and not the servers. Somehow the bar is able to take ownership of tabs outside of their job code, but the servers cannot. If a server then tries to swipe the card from their tab screen, a warning pops up stating that the check belongs to "bar 1" or whichever bar terminal took it, and cannot get the check. Essentially causing the server to lose the tab unless a manager transfers it back to them.
Does anyone know if there is a way to have the team get check enabled, but not allow tabs from other job codes to be accessed?
Basically, it breaks down to when a server starts a tab with a credit card, and returns the card to the guest. If the guest then goes to the bar and tries to order, our bartender will swipe the card from the tab screen, which will then take ownership of the check. I have the "team get check" set for the bar, assigned to the bar job code only. The bar tab screen only shows the other bar tabs and not the servers. Somehow the bar is able to take ownership of tabs outside of their job code, but the servers cannot. If a server then tries to swipe the card from their tab screen, a warning pops up stating that the check belongs to "bar 1" or whichever bar terminal took it, and cannot get the check. Essentially causing the server to lose the tab unless a manager transfers it back to them.
Does anyone know if there is a way to have the team get check enabled, but not allow tabs from other job codes to be accessed?