Aloha freezes when splitting check w/ special

[HelpyMcHelperton]

When we split a check with a special on it, the terminal freezes, and we have to reboot it.

Is there something we're not filling in on the specials that's causing the problem?

Thanks for any leads!
Helpy

 

[coorsman]

Try deleting the database index files in \newdata\ and refreshing. They are the *.cdx and the *.tdx files. Then open aloha manager and refresh the system. The files will be re-created by aloha manager.

Or if it just started today it may be a corrupt trans.log file and will be resolved at EOD.

 

[AlohaSuppport2]

What version of Aloha? Sounds like a bug.