Hi all,
I am an ex Aloha Tech. 5.0 certified. My boss opened a restaurant and had me install his Aloha system to save some money. I did it all myself and it has been running fine for the last year. Suddenly, both the mag card readers stopped working. Swipe a card and it wouldn't read, green indicator lights were not lit. After troubleshooting, I purchased new ones and had them install them. (I don't live in the same state as the restaurant) The green light is on, on the card reader and it still won't read. The BOH is configured to use the mag readers and it is set for keyboard wedge. The Term settings haven't changed. I must be missing something but I am rusty LOL. Any suggestions would be greatly appreciated. They are running version 6.5.25
I am an ex Aloha Tech. 5.0 certified. My boss opened a restaurant and had me install his Aloha system to save some money. I did it all myself and it has been running fine for the last year. Suddenly, both the mag card readers stopped working. Swipe a card and it wouldn't read, green indicator lights were not lit. After troubleshooting, I purchased new ones and had them install them. (I don't live in the same state as the restaurant) The green light is on, on the card reader and it still won't read. The BOH is configured to use the mag readers and it is set for keyboard wedge. The Term settings haven't changed. I must be missing something but I am rusty LOL. Any suggestions would be greatly appreciated. They are running version 6.5.25