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Aloha ethernet printing is driving me crazy

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eburks

Technical User
Sep 8, 2006
164
US

Ethernet printing AlohaTS 6.7
epson u220 hotline T-88III cold line
UBE-03 interfaces

using Epson OPOS

I am supporting my first ethernet printing setup for kitchen printers and am finding it much less reliable than serial over cat5. The setup seems to recover much slower from things like running out of paper or a power loss and from time to time it just stops communicating (which is fixed by cycling power on the printer.) Even when things are back working fine determined by pinging the ip address it sometimes takes over 5 minutes before the automatic printer rerouting resets itself to normal.

I am looking for any tips techniques or just confirmations that these things are normal.


Would using the Windows driver and dumping OPOS work better

Would replacing this 75 and 90 foot run with shielded cat6 and switching back to serial be a better option or would that long run give me more grief

With serial my systems recover in 5 seconds when a printer is "fixed" and I would never reset reroutes from the front of house manually. With ethernet if I want the fixed system printing where it should I have to wait forever and often reset printer reroutes manually (I think that speeds getting things back to normal but it might be coincidence)

One last question. I came in and fixed a printer before dinner yesterday that had been down during lunch. When it came back up 50 lunch chits printed. If I want to avoid going through that in the future what should I do? I think deleting the appropriate print log file would do it but is that on the BOH or the Master FOH.




 
I have used serial over regular unshielded cat5 many times without problems even long runs 100ft. I prefer shielded but when it's already pulled I use it. Never liked OPOS on Aloha for the same reasons.
I would go that route instead of windows printers - they have more problems than opos.


Cheers,
Coorsman

 
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