Aloha EDC Values

[juancruzhurtado]

Hello everyone!
A client just called me saying that they need to change the values for the credit cards authorizations.
Apparently they changed banks or something of that sort.

I will be doing this tomorrow, and instead of spending hours figuring out how to do this, I ask the experts (you guys) in advance.

Thank you for any help you can give me!

Juan

 

[DTSMAN]

Before you start, make sure store hasn't opened yet,then make a copy of your EDC.ini file. x:\Aloha\EDC\edc.ini. It is a flat file that can be opened with notepad or similar.

If this is the same platform, because there are 10 or so to pick from, it will be straight forward. If not, the dealer may have to get involved and do it.

To just change banks that use the same platform you will need their parameter sheet with merchant ID and the rest of the data that goes along with it. You will need the highest login available to you. Open EDC, login, stop POS processing, then go to processesors and highlight and edit. Enter new values. When done, start POS processing, go to authorize, and run a card for a dollar, if it goes through, then you can run a refund on it. If it doesn't, you will need to put all the old data back either by typing it in, or restoring that copy of edc.ini you made.

If your data from your parameter sheet doesn't look like the same data for the field available, that means they will be on a different platform, ie Visanet, 5/3rd, etc. If so, and you know which platform to use, then there will be some other changes to be made as well for CC and tenders.

Good Luck.

Bo

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