robertdubrey
IS-IT--Management
I have been having to reset EDC about every two or three hours in both my restaurants lately. I even tried downgrading EDC to v14.1.20. It sure feels like an internet problem but my continuous pings to the credit card processor never falter. My Tracert (below) looks like this from EDC log. It will fail over to dialup and all I have to do is go in and turn POS OFF and back on again it is is good for a random period of time. Has anyone else seen this?
Tracing route to 65.118.49.16 over a maximum of 30 hops
1 <1 ms <1 ms 1 ms dsldevice.attlocal.net [192.168.1.254]
2 20 ms 17 ms 21 ms 162-194-116-1.lightspeed.fyvlar.sbcglobal.net [162.194.116.1]
3 17 ms 17 ms 17 ms 75.14.128.112
4 * * * Request timed out.
5 18 ms 19 ms 19 ms 12.83.75.129
6 36 ms 31 ms 31 ms 12.123.18.229
7 31 ms 44 ms 42 ms 4.68.39.1
8 * * 31 ms ae-1-3501.ear5.Dallas1.Level3.net [4.69.216.150]
9 31 ms 30 ms 31 ms dax-brdr-01.inet.qwest.net [63.235.42.29]
10 34 ms 33 ms 34 ms dal-edge-17.inet.qwest.net [67.14.2.117]
11 34 ms 34 ms 34 ms 65.120.155.2
12 * * * Request timed out.
13 36 ms 35 ms 36 ms 64.69.194.1
14 35 ms 36 ms 35 ms 65.118.49.16
Trace complete.
==== Tracert Logs End ====
"
Sep 05, 18:41:34.956, [0 - ], [Notice],,"==== Tracert Logs Begin ====
Tracing route to 65.118.49.16 over a maximum of 30 hops
1 1 ms <1 ms <1 ms dsldevice.attlocal.net [192.168.1.254]
2 18 ms 17 ms 20 ms 162-194-116-1.lightspeed.fyvlar.sbcglobal.net [162.194.116.1]
3 17 ms 17 ms 17 ms 75.14.128.112
4 * * * Request timed out.
5 18 ms 19 ms 19 ms 12.83.75.129
6 31 ms 31 ms 31 ms 12.123.18.229
7 32 ms 32 ms 32 ms 4.68.39.1
8 * * * Request timed out.
9 30 ms 31 ms 30 ms dax-brdr-01.inet.qwest.net [63.235.42.29]
10 33 ms 64 ms 34 ms dal-edge-17.inet.qwest.net [67.14.2.117]
11 34 ms 35 ms 34 ms 65.120.155.2
12 * * * Request timed out.
13 36 ms 35 ms 35 ms 64.69.194.1
14 36 ms 35 ms 35 ms 65.118.49.16
Trace complete.
==== Tracert Logs End ====
Tracing route to 65.118.49.16 over a maximum of 30 hops
1 <1 ms <1 ms 1 ms dsldevice.attlocal.net [192.168.1.254]
2 20 ms 17 ms 21 ms 162-194-116-1.lightspeed.fyvlar.sbcglobal.net [162.194.116.1]
3 17 ms 17 ms 17 ms 75.14.128.112
4 * * * Request timed out.
5 18 ms 19 ms 19 ms 12.83.75.129
6 36 ms 31 ms 31 ms 12.123.18.229
7 31 ms 44 ms 42 ms 4.68.39.1
8 * * 31 ms ae-1-3501.ear5.Dallas1.Level3.net [4.69.216.150]
9 31 ms 30 ms 31 ms dax-brdr-01.inet.qwest.net [63.235.42.29]
10 34 ms 33 ms 34 ms dal-edge-17.inet.qwest.net [67.14.2.117]
11 34 ms 34 ms 34 ms 65.120.155.2
12 * * * Request timed out.
13 36 ms 35 ms 36 ms 64.69.194.1
14 35 ms 36 ms 35 ms 65.118.49.16
Trace complete.
==== Tracert Logs End ====
"
Sep 05, 18:41:34.956, [0 - ], [Notice],,"==== Tracert Logs Begin ====
Tracing route to 65.118.49.16 over a maximum of 30 hops
1 1 ms <1 ms <1 ms dsldevice.attlocal.net [192.168.1.254]
2 18 ms 17 ms 20 ms 162-194-116-1.lightspeed.fyvlar.sbcglobal.net [162.194.116.1]
3 17 ms 17 ms 17 ms 75.14.128.112
4 * * * Request timed out.
5 18 ms 19 ms 19 ms 12.83.75.129
6 31 ms 31 ms 31 ms 12.123.18.229
7 32 ms 32 ms 32 ms 4.68.39.1
8 * * * Request timed out.
9 30 ms 31 ms 30 ms dax-brdr-01.inet.qwest.net [63.235.42.29]
10 33 ms 64 ms 34 ms dal-edge-17.inet.qwest.net [67.14.2.117]
11 34 ms 35 ms 34 ms 65.120.155.2
12 * * * Request timed out.
13 36 ms 35 ms 35 ms 64.69.194.1
14 36 ms 35 ms 35 ms 65.118.49.16
Trace complete.
==== Tracert Logs End ====
