We're having a lot of credit card transactions failing and the server is needing to be rebooted daily, sometimes a few times a day. I had them write down the times they experienced this and here's some dumps from the debout.edc
Jun 11, 11:14:55 [2616] Can not access Terminal \\TERM2\BOOTDRV\Aloha for scanning. Check your permissions and your network connection.
Jun 11, 11:15:12 [2616] Can not access Terminal \\TERM1\BOOTDRV\Aloha for scanning. Check your permissions and your network connection.
Jun 11, 11:16:08 [2616] Found Terminal \\TERM3\BOOTDRV\Aloha while scanning.
Jun 11, 11:16:26 [2616] Can not access Terminal \\TERM3\BOOTDRV\Aloha for scanning. Check your permissions and your network connection.
Jun 11, 11:17:02 [2616] Found Terminal \\TERM2\BOOTDRV\Aloha while scanning.
Jun 11, 11:17:19 [2616] Found Terminal \\TERM1\BOOTDRV\Aloha while scanning.
Jun 11, 11:17:20 [2616] Can not access Terminal \\TERM2\BOOTDRV\Aloha for scanning. Check your permissions and your network connection.
Jun 11, 11:17:37 [2616] Can not access Terminal \\TERM1\BOOTDRV\Aloha for scanning. Check your permissions and your network connection.
Jun 11, 11:18:33 [2616] Found Terminal \\TERM3\BOOTDRV\Aloha while scanning.
Jun 11, 11:18:51 [2616] Can not access Terminal \\TERM3\BOOTDRV\Aloha for scanning. Check your permissions and your network connection.
Jun 11, 11:19:26 [2616] Found Terminal \\TERM2\BOOTDRV\Aloha while scanning.
Jun 11, 11:19:43 [2616] Found Terminal \\TERM1\BOOTDRV\Aloha while scanning.
Jun 11, 11:19:44 [2616] Can not access Terminal \\TERM2\BOOTDRV\Aloha for scanning. Check your permissions and your network connection.
Jun 11, 11:20:01 [2616] Can not access Terminal \\TERM1\BOOTDRV\Aloha for scanning. Check your permissions and your network connection.
Jun 11, 11:20:57 [2616] Found Terminal \\TERM3\BOOTDRV\Aloha while scanning.
Jun 11, 11:21:15 [2616] Can not access Terminal \\TERM3\BOOTDRV\Aloha for scanning. Check your permissions and your network connection.
Jun 11, 11:21:50 [2616] Found Terminal \\TERM2\BOOTDRV\Aloha while scanning.
Jun 11, 11:22:07 [2616] Found Terminal \\TERM1\BOOTDRV\Aloha while scanning.
Jun 11, 11:22:08 [2616] Can not access Terminal \\TERM2\BOOTDRV\Aloha for scanning. Check your permissions and your network connection.
Jun 11, 11:22:25 [2616] Can not access Terminal \\TERM1\BOOTDRV\Aloha for scanning. Check your permissions and your network connection.
Jun 11, 11:23:21 [2616] Found Terminal \\TERM3\BOOTDRV\Aloha while scanning.
Jun 11, 11:23:39 [2616] Can not access Terminal \\TERM3\BOOTDRV\Aloha for scanning. Check your permissions and your network connection.
Jun 11, 11:27:23 [1684] EdcSvr v5.3.20.233 starting...
Jun 11, 11:27:23 [1684] LoadIberStrings() - Loaded version 5.3.20.0, IBERSTR.DLL
Jun 11, 11:27:23 [1684] EDCSVR Debug=0
Jun 11, 11:27:23 [1684] pms type = 0
Jun 11, 11:27:23 [1684] pms debug = 0
Jun 11, 11:27:23 [1684] pms ExtendedRecovery = 0
Jun 11, 11:27:23 [1684] HITISUser = 'Aloha'
Jun 11, 11:27:23 [1684] HITISPassword = 'Aloha'
Jun 11, 11:27:23 [1684] HITISServer = ''
Jun 11, 11:27:23 [1684] HITISInterface = 0
Jun 11, 11:27:23 [1684] HITISPostSession = ''
Jun 11, 11:27:23 [1684] HITISPostDetail = ''
Jun 11, 11:27:23 [1684] Duplicate Credit/Debit REQ file checking disabled.
Jun 11, 11:27:23 [1684] Duplicate Gift card REQ file checking disabled.
Jun 11, 11:27:24 [1684] InitEDC completed
Jun 11, 11:27:24 [1684]
Jun 11, 11:27:24 [2068]
Jun 11, 11:27:24 [1684] POS is ON
Jun 11, 11:27:24 [2068] Begin Request Manager thread...
Jun 11, 11:27:24 [2068] EDCSVR Debug=0
Jun 11, 11:27:24 [2068] pms type = 0
Jun 11, 11:27:24 [2068] pms debug = 0
Jun 11, 11:27:24 [2068] pms ExtendedRecovery = 0
Jun 11, 11:27:24 [2068] HITISUser = 'Aloha'
Jun 11, 11:27:24 [2068] HITISPassword = 'Aloha'
Jun 11, 11:27:24 [2068] HITISServer = ''
Jun 11, 11:27:24 [2068] HITISInterface = 0
Jun 11, 11:27:24 [2068] HITISPostSession = ''
Jun 11, 11:27:24 [2068] HITISPostDetail = ''
Jun 11, 11:27:24 [2068] First Data IPN : Trying to connect...
Jun 11, 11:27:24 [2068] First Data IPN : Trying to connect...
Jun 11, 11:27:24 [2068] CEngine: Read in 3 terminals
Jun 11, 11:27:24 [2068] Visanet: GetProcessorParms() - m_bUsingSockets is OFF because SSL is selected.
Jun 11, 11:27:24 [2068] Create new internet session!!
Jun 11, 11:27:24 [2068] Visanet: GetProcessorParms() - m_bUsingSockets is OFF because SSL is selected.
Jun 11, 11:27:24 [2068] Create new internet session!!
Jun 11, 11:27:25 [2068] ARequestManager:reProcessFiles-- pre-processing files...
Jun 11, 11:27:25 [2068] Starting IPN Manager. [0]
Jun 11, 11:27:25 [2156] Begin Modem Manager thread for modem 1...
Jun 11, 11:27:25 [2068] Starting IPN Manager. [1]
Jun 11, 11:27:25 [2068] Starting SSL Manager. [0]
Jun 11, 11:27:25 [2068] Starting SSL Manager. [1]
Jun 11, 11:27:25 [2068] RequestManager: Read in 3 terminals
Jun 11, 11:27:25 [2068] RequestManager: Read in 1 stores
Jun 11, 11:27:25 [2068] RequestManager: Monitoring 3 terminals with SpoolChecker...
Jun 11, 11:27:25 [2176] Begin Spool Checker thread...
Jun 11, 11:27:25 [2068]
Jun 11, 11:27:25 [2068] Begin main loop...
Jun 11, 11:27:25 [2156] CEngine::OrderStoredTxnsByTime() - Sorting...0 txns
Jun 11, 11:27:25 [2156] CEngine::OrderStoredTxnsByTime() - Sorting...0 txns
Jun 11, 11:27:25 [2156] CEngine::OrderStoredTxnsByTime() - Sorting...0 txns
Jun 11, 11:27:25 [2160] CEngine::OrderStoredTxnsByTime() - Sorting...0 txns
Jun 11, 11:27:27 [2064] The number of clients connected now is: 0
Jun 11, 11:35:18 [2068] ARequestManager:rocessRequestFile: FOUND: C:\Aloha\EDC\10000006.REQ, size = 607
Jun 11, 11:35:18 [2068] ARequestManager:rocessRequestFile: --1 about to process .req file: C:\Aloha\EDC\10000006.REQ
Jun 11, 11:35:18 [2068] ARequestManager:rocessTxnFile --2 txn stored. (renamed to HLD)
Jun 11, 11:35:18 [2068] ARequestManager:rocessTxnFile --3 .req file processed.
Jun 11, 11:35:18 [2164] CEngine:reProcessTxn() begin
Jun 11, 11:35:18 [2164] CEngine:rocessStoredTxn() - after 'PreProcessTxn(parms)
Jun 11, 11:35:19 [2164] ResponseBuf = 1AP0035170611A014E1621635611622212DTC 000000000000000000000000
Jun 11, 11:35:19 [2164] CEngine:rocessStoredTxn() - after 'ProcessTxn(parms)
Jun 11, 11:35:19 [2164] LastTxnNumber before increment is: 0
Jun 11, 11:35:19 [2164] LastTxnNumber after increment is: 1
Jun 11, 11:35:19 [2164] Writing C:\Aloha\EDC\CES2\TXN00001...
I also noticed these errors around the same times:
Jun 13, 01:06:35 [2036] pms mode = 0
Jun 13, 01:06:35 [2036] Failed to open port, status -1
Jun 13, 01:06:35 [2036] Failed to initialize port (1)
Jun 13, 01:06:35 [2036] Failed to initialize port (1)
Jun 13, 01:06:35 [2036] CEngine:rocessStoredTxn() - after 'ProcessTxn(parms)
Jun 13, 01:06:35 [2036] LastTxnNumber before increment is: 15
Jun 13, 01:06:35 [2036] LastTxnNumber after increment is: 16
Jun 13, 01:06:35 [2036] Writing C:\Aloha\EDC\CES2\TXN00016...
Jun 13, 01:06:35 [2036] ProcessStoredTxn(): WRITE: C:\Aloha\EDC\10000083.WRK
Jun 13, 01:06:35 [2036] ProcessStoredTxn(): WROTE: C:\Aloha\EDC\10000083.WRK, size = 632
Jun 13, 01:06:35 [2036] ProcessStoredTxn(): RENAME C:\Aloha\EDC\10000083.ANS
Jun 13, 01:06:35 [2036] |: CEngine:rocessNextStoredTxn() - END - Modem Manager
Jun 13, 01:06:35 [2036] |: ----------------------------------------
Jun 13, 01:06:35 [2036] |:
Jun 13, 01:06:50 [616] Can not access Terminal \\TERM1\BOOTDRV\Aloha for scanning. Check your permissions and your network connection.
Jun 13, 01:06:52 [616] Found Terminal \\TERM3\BOOTDRV\Aloha while scanning.
Jun 13, 01:07:09 [616] Can not access Terminal \\TERM2\BOOTDRV\Aloha for scanning. Check your permissions and your network connection.
Jun 13, 01:07:10 [616] Can not access Terminal \\TERM3\BOOTDRV\Aloha for scanning. Check your permissions and your network connection.
Jun 13, 01:07:19 [4068] ARequestManager:rocessRequestFile: FOUND: C:\Aloha\EDC\10000084.REQ, size = 619
Jun 13, 01:07:19 [4068] ARequestManager:rocessRequestFile: --1 about to process .req file: C:\Aloha\EDC\10000084.REQ
Jun 13, 01:07:19 [4068] ARequestManager:rocessTxnFile --2 txn stored. (renamed to HLD)
Jun 13, 01:07:19 [4068] ARequestManager:rocessTxnFile --3 .req file processed.
Jun 13, 01:07:19 [3376] |: StoredTxn corresponding to FileNumber (10000084) deleted
Jun 13, 01:07:19 [3376] |:
Jun 13, 01:07:19 [3376] |: ----------------------------------------
Jun 13, 01:07:19 [3376] |: CEngine:rocessNextStoredTxn() - START - IPN Manager
Jun 13, 01:07:19 [3376] |:
Jun 13, 01:07:19 [3376] |: CEngine:rocessStoredTxn() FileNumber = 10000084 - begin.
Jun 13, 01:07:19 [3376] |: WrapMessage(2) - len after = 132
Jun 13, 01:07:19 [3376] |: ADatawire::SendTransaction() begin.
Jun 13, 01:07:19 [3376] |: SimpleTransaction() returned 50016
Jun 13, 01:07:19 [3376] |: ADatawire:etermineTypeOfError() Received status / error code 50016
Jun 13, 01:07:19 [3376] |: Error Code (50016) Server not available at specified IP Address/Port.
Jun 13, 01:07:19 [3376] |: **CEngine::SendDatawireMessage - Failed to SendMessage**
Jun 13, 01:07:19 [3376] |: Will attempt to Send this Transaction Via Modem
Jun 13, 01:07:19 [3376] |:
Jun 13, 01:07:19 [3376] |: SendDefaultMessage() - RESULT = 50016
Jun 13, 01:07:19 [3376] |:
Jun 13, 01:07:19 [3376] Adding transaction to modem backup list
Jun 13, 01:07:19 [3376] |: Will try modem if it is configured...
Any ideas on what's causing our CC processes to stop working?
Note: We are using AT&T U-Verse now instead of Nuvox. Not sure if anyone has had errors with U-Verse or not.
Jun 11, 11:14:55 [2616] Can not access Terminal \\TERM2\BOOTDRV\Aloha for scanning. Check your permissions and your network connection.
Jun 11, 11:15:12 [2616] Can not access Terminal \\TERM1\BOOTDRV\Aloha for scanning. Check your permissions and your network connection.
Jun 11, 11:16:08 [2616] Found Terminal \\TERM3\BOOTDRV\Aloha while scanning.
Jun 11, 11:16:26 [2616] Can not access Terminal \\TERM3\BOOTDRV\Aloha for scanning. Check your permissions and your network connection.
Jun 11, 11:17:02 [2616] Found Terminal \\TERM2\BOOTDRV\Aloha while scanning.
Jun 11, 11:17:19 [2616] Found Terminal \\TERM1\BOOTDRV\Aloha while scanning.
Jun 11, 11:17:20 [2616] Can not access Terminal \\TERM2\BOOTDRV\Aloha for scanning. Check your permissions and your network connection.
Jun 11, 11:17:37 [2616] Can not access Terminal \\TERM1\BOOTDRV\Aloha for scanning. Check your permissions and your network connection.
Jun 11, 11:18:33 [2616] Found Terminal \\TERM3\BOOTDRV\Aloha while scanning.
Jun 11, 11:18:51 [2616] Can not access Terminal \\TERM3\BOOTDRV\Aloha for scanning. Check your permissions and your network connection.
Jun 11, 11:19:26 [2616] Found Terminal \\TERM2\BOOTDRV\Aloha while scanning.
Jun 11, 11:19:43 [2616] Found Terminal \\TERM1\BOOTDRV\Aloha while scanning.
Jun 11, 11:19:44 [2616] Can not access Terminal \\TERM2\BOOTDRV\Aloha for scanning. Check your permissions and your network connection.
Jun 11, 11:20:01 [2616] Can not access Terminal \\TERM1\BOOTDRV\Aloha for scanning. Check your permissions and your network connection.
Jun 11, 11:20:57 [2616] Found Terminal \\TERM3\BOOTDRV\Aloha while scanning.
Jun 11, 11:21:15 [2616] Can not access Terminal \\TERM3\BOOTDRV\Aloha for scanning. Check your permissions and your network connection.
Jun 11, 11:21:50 [2616] Found Terminal \\TERM2\BOOTDRV\Aloha while scanning.
Jun 11, 11:22:07 [2616] Found Terminal \\TERM1\BOOTDRV\Aloha while scanning.
Jun 11, 11:22:08 [2616] Can not access Terminal \\TERM2\BOOTDRV\Aloha for scanning. Check your permissions and your network connection.
Jun 11, 11:22:25 [2616] Can not access Terminal \\TERM1\BOOTDRV\Aloha for scanning. Check your permissions and your network connection.
Jun 11, 11:23:21 [2616] Found Terminal \\TERM3\BOOTDRV\Aloha while scanning.
Jun 11, 11:23:39 [2616] Can not access Terminal \\TERM3\BOOTDRV\Aloha for scanning. Check your permissions and your network connection.
Jun 11, 11:27:23 [1684] EdcSvr v5.3.20.233 starting...
Jun 11, 11:27:23 [1684] LoadIberStrings() - Loaded version 5.3.20.0, IBERSTR.DLL
Jun 11, 11:27:23 [1684] EDCSVR Debug=0
Jun 11, 11:27:23 [1684] pms type = 0
Jun 11, 11:27:23 [1684] pms debug = 0
Jun 11, 11:27:23 [1684] pms ExtendedRecovery = 0
Jun 11, 11:27:23 [1684] HITISUser = 'Aloha'
Jun 11, 11:27:23 [1684] HITISPassword = 'Aloha'
Jun 11, 11:27:23 [1684] HITISServer = ''
Jun 11, 11:27:23 [1684] HITISInterface = 0
Jun 11, 11:27:23 [1684] HITISPostSession = ''
Jun 11, 11:27:23 [1684] HITISPostDetail = ''
Jun 11, 11:27:23 [1684] Duplicate Credit/Debit REQ file checking disabled.
Jun 11, 11:27:23 [1684] Duplicate Gift card REQ file checking disabled.
Jun 11, 11:27:24 [1684] InitEDC completed
Jun 11, 11:27:24 [1684]
Jun 11, 11:27:24 [2068]
Jun 11, 11:27:24 [1684] POS is ON
Jun 11, 11:27:24 [2068] Begin Request Manager thread...
Jun 11, 11:27:24 [2068] EDCSVR Debug=0
Jun 11, 11:27:24 [2068] pms type = 0
Jun 11, 11:27:24 [2068] pms debug = 0
Jun 11, 11:27:24 [2068] pms ExtendedRecovery = 0
Jun 11, 11:27:24 [2068] HITISUser = 'Aloha'
Jun 11, 11:27:24 [2068] HITISPassword = 'Aloha'
Jun 11, 11:27:24 [2068] HITISServer = ''
Jun 11, 11:27:24 [2068] HITISInterface = 0
Jun 11, 11:27:24 [2068] HITISPostSession = ''
Jun 11, 11:27:24 [2068] HITISPostDetail = ''
Jun 11, 11:27:24 [2068] First Data IPN : Trying to connect...
Jun 11, 11:27:24 [2068] First Data IPN : Trying to connect...
Jun 11, 11:27:24 [2068] CEngine: Read in 3 terminals
Jun 11, 11:27:24 [2068] Visanet: GetProcessorParms() - m_bUsingSockets is OFF because SSL is selected.
Jun 11, 11:27:24 [2068] Create new internet session!!
Jun 11, 11:27:24 [2068] Visanet: GetProcessorParms() - m_bUsingSockets is OFF because SSL is selected.
Jun 11, 11:27:24 [2068] Create new internet session!!
Jun 11, 11:27:25 [2068] ARequestManager:reProcessFiles-- pre-processing files...
Jun 11, 11:27:25 [2068] Starting IPN Manager. [0]
Jun 11, 11:27:25 [2156] Begin Modem Manager thread for modem 1...
Jun 11, 11:27:25 [2068] Starting IPN Manager. [1]
Jun 11, 11:27:25 [2068] Starting SSL Manager. [0]
Jun 11, 11:27:25 [2068] Starting SSL Manager. [1]
Jun 11, 11:27:25 [2068] RequestManager: Read in 3 terminals
Jun 11, 11:27:25 [2068] RequestManager: Read in 1 stores
Jun 11, 11:27:25 [2068] RequestManager: Monitoring 3 terminals with SpoolChecker...
Jun 11, 11:27:25 [2176] Begin Spool Checker thread...
Jun 11, 11:27:25 [2068]
Jun 11, 11:27:25 [2068] Begin main loop...
Jun 11, 11:27:25 [2156] CEngine::OrderStoredTxnsByTime() - Sorting...0 txns
Jun 11, 11:27:25 [2156] CEngine::OrderStoredTxnsByTime() - Sorting...0 txns
Jun 11, 11:27:25 [2156] CEngine::OrderStoredTxnsByTime() - Sorting...0 txns
Jun 11, 11:27:25 [2160] CEngine::OrderStoredTxnsByTime() - Sorting...0 txns
Jun 11, 11:27:27 [2064] The number of clients connected now is: 0
Jun 11, 11:35:18 [2068] ARequestManager:rocessRequestFile: FOUND: C:\Aloha\EDC\10000006.REQ, size = 607
Jun 11, 11:35:18 [2068] ARequestManager:rocessRequestFile: --1 about to process .req file: C:\Aloha\EDC\10000006.REQ
Jun 11, 11:35:18 [2068] ARequestManager:rocessTxnFile --2 txn stored. (renamed to HLD)
Jun 11, 11:35:18 [2068] ARequestManager:rocessTxnFile --3 .req file processed.
Jun 11, 11:35:18 [2164] CEngine:reProcessTxn() begin
Jun 11, 11:35:18 [2164] CEngine:rocessStoredTxn() - after 'PreProcessTxn(parms)
Jun 11, 11:35:19 [2164] ResponseBuf = 1AP0035170611A014E1621635611622212DTC 000000000000000000000000
Jun 11, 11:35:19 [2164] CEngine:rocessStoredTxn() - after 'ProcessTxn(parms)
Jun 11, 11:35:19 [2164] LastTxnNumber before increment is: 0
Jun 11, 11:35:19 [2164] LastTxnNumber after increment is: 1
Jun 11, 11:35:19 [2164] Writing C:\Aloha\EDC\CES2\TXN00001...
I also noticed these errors around the same times:
Jun 13, 01:06:35 [2036] pms mode = 0
Jun 13, 01:06:35 [2036] Failed to open port, status -1
Jun 13, 01:06:35 [2036] Failed to initialize port (1)
Jun 13, 01:06:35 [2036] Failed to initialize port (1)
Jun 13, 01:06:35 [2036] CEngine:rocessStoredTxn() - after 'ProcessTxn(parms)
Jun 13, 01:06:35 [2036] LastTxnNumber before increment is: 15
Jun 13, 01:06:35 [2036] LastTxnNumber after increment is: 16
Jun 13, 01:06:35 [2036] Writing C:\Aloha\EDC\CES2\TXN00016...
Jun 13, 01:06:35 [2036] ProcessStoredTxn(): WRITE: C:\Aloha\EDC\10000083.WRK
Jun 13, 01:06:35 [2036] ProcessStoredTxn(): WROTE: C:\Aloha\EDC\10000083.WRK, size = 632
Jun 13, 01:06:35 [2036] ProcessStoredTxn(): RENAME C:\Aloha\EDC\10000083.ANS
Jun 13, 01:06:35 [2036] |: CEngine:rocessNextStoredTxn() - END - Modem Manager
Jun 13, 01:06:35 [2036] |: ----------------------------------------
Jun 13, 01:06:35 [2036] |:
Jun 13, 01:06:50 [616] Can not access Terminal \\TERM1\BOOTDRV\Aloha for scanning. Check your permissions and your network connection.
Jun 13, 01:06:52 [616] Found Terminal \\TERM3\BOOTDRV\Aloha while scanning.
Jun 13, 01:07:09 [616] Can not access Terminal \\TERM2\BOOTDRV\Aloha for scanning. Check your permissions and your network connection.
Jun 13, 01:07:10 [616] Can not access Terminal \\TERM3\BOOTDRV\Aloha for scanning. Check your permissions and your network connection.
Jun 13, 01:07:19 [4068] ARequestManager:rocessRequestFile: FOUND: C:\Aloha\EDC\10000084.REQ, size = 619
Jun 13, 01:07:19 [4068] ARequestManager:rocessRequestFile: --1 about to process .req file: C:\Aloha\EDC\10000084.REQ
Jun 13, 01:07:19 [4068] ARequestManager:rocessTxnFile --2 txn stored. (renamed to HLD)
Jun 13, 01:07:19 [4068] ARequestManager:rocessTxnFile --3 .req file processed.
Jun 13, 01:07:19 [3376] |: StoredTxn corresponding to FileNumber (10000084) deleted
Jun 13, 01:07:19 [3376] |:
Jun 13, 01:07:19 [3376] |: ----------------------------------------
Jun 13, 01:07:19 [3376] |: CEngine:rocessNextStoredTxn() - START - IPN Manager
Jun 13, 01:07:19 [3376] |:
Jun 13, 01:07:19 [3376] |: CEngine:rocessStoredTxn() FileNumber = 10000084 - begin.
Jun 13, 01:07:19 [3376] |: WrapMessage(2) - len after = 132
Jun 13, 01:07:19 [3376] |: ADatawire::SendTransaction() begin.
Jun 13, 01:07:19 [3376] |: SimpleTransaction() returned 50016
Jun 13, 01:07:19 [3376] |: ADatawire:etermineTypeOfError() Received status / error code 50016
Jun 13, 01:07:19 [3376] |: Error Code (50016) Server not available at specified IP Address/Port.
Jun 13, 01:07:19 [3376] |: **CEngine::SendDatawireMessage - Failed to SendMessage**
Jun 13, 01:07:19 [3376] |: Will attempt to Send this Transaction Via Modem
Jun 13, 01:07:19 [3376] |:
Jun 13, 01:07:19 [3376] |: SendDefaultMessage() - RESULT = 50016
Jun 13, 01:07:19 [3376] |:
Jun 13, 01:07:19 [3376] Adding transaction to modem backup list
Jun 13, 01:07:19 [3376] |: Will try modem if it is configured...
Any ideas on what's causing our CC processes to stop working?
Note: We are using AT&T U-Verse now instead of Nuvox. Not sure if anyone has had errors with U-Verse or not.