I recently discovered a few employees abusing the 10% comp button that we use to give a discount to employees of other businesses in our shopping center. I already changed the button so that it can only be applied once to a check, and I also checked the box for "Must Enter Name" so that the cashier must enter the name of the business where the customer works (with the idea that the customer's name is entered as the check name).
My issue is that when it asks for a name, the cashier types in the name of the store, then hits "OK" and a warning pops up saying "Warning:XYZ name not recognized. Proceed anyway?". I noticed in the enter name dialog there's a "Look Up" button that presumably pulls up a list of names already in the system. Only problem is there are no names. Does anyone know where I would go either in FOH or BOH to enter in a list of pre-set names? I haven't been able to find anything myself and the manuals are no help.
The system is on version 5.3.29 if that matters.
My issue is that when it asks for a name, the cashier types in the name of the store, then hits "OK" and a warning pops up saying "Warning:XYZ name not recognized. Proceed anyway?". I noticed in the enter name dialog there's a "Look Up" button that presumably pulls up a list of names already in the system. Only problem is there are no names. Does anyone know where I would go either in FOH or BOH to enter in a list of pre-set names? I haven't been able to find anything myself and the manuals are no help.
The system is on version 5.3.29 if that matters.