Aloha Bar terminal is holding food by default

[RosemarysBaby]

Just upgraded our Aloha from V6 to V14. With this upgrade our bar terminal decided to HOLD all food orders. All other 7 terminals, no problem.
This is a TERMINAL issue, not a Jobcode. It does not matter if it's a bartender or a server using the Bar terminal.
The order shows in blue (should go to black print) on the screen. Server must then highlight entire order then send.
As I said, this problem began with the upgrade, nothing else has changed and I find the new BOH interface a bit
daunting at this point to try and find the correct option. Anyone?

 

[AlohaRoss]

Do you have anything in your events for that terminal? That would be the first place to look. Call me if you want second set of eyes

AlohaRoss

http://www.needaholahelp.com

An Aloha POS 3rd Party support Solution company.
We answer when they don't
reddit : rossabout

 

[RosemarysBaby]

I found it and will answer my own question. Apparently the upgrade populated the bartender jobcode from Default order mode = "None" to "Order". Changing it to none fixed it.