Allstate E-Agent with IP Office 8.1.67??

[gotchaback]

I have a Allstate customer that wants to know if he buys a new system (old ICS now) will it work with some TAPI software called E-Agent. Has anyone ever done this before and if so how well does it work, do they lose any features, etc. Thank you in advance,

 

[hairlessupportmonkey]

This would be a better conversation to be had with the software vendor?

The IPO does either first or third party TAPI. Third party TAPI requires a CTI license.



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