Allow calls to remote phone system from auto attendant

[labolas]

I have a BCM that is connected to our remote office with a PRI connection.

All the extensions at the remote office at 7xx

I would like to be able to dial those remote ext from the callpilot auto attendant but get "that is not a valid ext" when I try to dial the remote extensions.

I setup a route for 7 to use the PRI to the remote office and can call the extension from the BCM phones, just not through callpilot.

Thanks.

 

[hawks]

The only way the from AA is via MCDN and private network. If you do that and set up a CDP it will let you dial them as extensions.

 

[labolas]

Can you provide a little more detail, how do I setup an MCDN and CDP?

Thanks.

 

[hawks]

Here is an FAQ that explains it pretty well.

http://www.tek-tips.com/faqs.cfm?fid=6041

 

[hawks]

Not sure if your wanting to do Centralized, if not it still explains the MCDN set up to the other side.

 

[labolas]

Remote site is not BCM. It's just an Asterisk server.

 

[curlycord]

Did you program target lines to each set?


=----(((((((((()----=
curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[hawks]

do you have the MCDN keycode for your BCM? If so try building a CDP in the dialing plan just mark it as private.