all lines lock up at same time

[drtelephone]

ok I have a ip office 9.1.5. 1 combo and 1 dig sta 8. running cable company fiber to a adtran. I replaced the combo card 3 times replace ip 500 cab once.
might happen 2 times in a day once a week once every 2 weeks. all lines lock up at the same time and the only way is to reboot system. not running any aa, not transfering to any ext numbers.
im at a lost.

 

[drtelephone]

nobody else is having or seen this problem

 

[rdoubrava]

Go to this site and test.
What country?
What is the voltage? Ring voltage?
Does this happen on your buttset?
Is call waiting on any of the lines?
There are settings in the IPO you can change.
Ring detection, Gains, etc.
The more information you post, the better people can help.

 

[budbyrd]

I would guess it is a provider issue. Are they ringing? Or out of service? 'Locked up' is a pretty vague term.

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'

 

[Westi]

you can also always try the combo card in another slot so if it is in 1 now then put it into 4 instead.

And upgrade 9.1.12 sounds like a good idea because why troubleshoot something the hard way if an upgrade is so easy.

Joe W.

FHandw, just expired ACSS (SME)


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