All in-coming calls ring at Presidents extension

[all4it]

I have inherited a Merlin Legend R3 processor with 2 408 GS/LS-MLX boards, and one 007 MLM voice mail with 2 voice mail ports. We use a MLX20L to modify or change the system and up until now everything appears to be working OK except, the presidents telephone rings one time for every call we receive. We are an unattended system and I have selected all “O” calls or time outs transfer to an extension. What must I do to eliminate the calls going to the president’s telephone? One last note the president’s port is the second port on the first 408 board.

 

[TouchToneTommy]

You'll have more replies if you post this in the Avaya Merlin forum. However, go into Centralized Ectension Programming, and look at the president's phone, you wil probably find either the lines or pools assigned to a button(s), with Immediate Ring. Change this to Delayed or No Ring.