knickerbob
Technical User
Problem,
I am unable to run communications software.
Internet Explorer 5.5 - begins page find, then aborts. Iexplorerer must terminate. Page fault in module unknown
Netscape Navigator 4.7- "can't establish socket connection"
AOL Instant Messenger - hangs like it is waiting for something, but responds to Cancel button
I can establish a network connection - WinPoet to Earthlink DSL or dialup. I can ping IP addresses.
What I have done to try to fix it:
Repaired IE 5.5
Deinstalled and reinstalled IE 5.5
Removed and reinstalled all TCP/IP drivers
Deinstalled and reinstalled the Communications folder in Windows Setup
Ran System File Checker – no problems identified
Problem occurred after the following:
Attempted File/Open <IP address> from IE5.5. I had never used the file/open menu before. IE said that I did not have the proper components installed to perform this action and then hung. I cancelled out and have been unable to get IE, Netscape or AIM to work since.
Everything worked fine before I did this.
Configuration
HP Pavilion 8575C
Windows 98 SE
Pentium 533Mhz processor
128M RAM
HP NIC
Plenty of available hard drive space
HP tech support has given up and has recommended I do a system recovery. Does anyone have any other recommendations? Thanks for the help.
I am unable to run communications software.
Internet Explorer 5.5 - begins page find, then aborts. Iexplorerer must terminate. Page fault in module unknown
Netscape Navigator 4.7- "can't establish socket connection"
AOL Instant Messenger - hangs like it is waiting for something, but responds to Cancel button
I can establish a network connection - WinPoet to Earthlink DSL or dialup. I can ping IP addresses.
What I have done to try to fix it:
Repaired IE 5.5
Deinstalled and reinstalled IE 5.5
Removed and reinstalled all TCP/IP drivers
Deinstalled and reinstalled the Communications folder in Windows Setup
Ran System File Checker – no problems identified
Problem occurred after the following:
Attempted File/Open <IP address> from IE5.5. I had never used the file/open menu before. IE said that I did not have the proper components installed to perform this action and then hung. I cancelled out and have been unable to get IE, Netscape or AIM to work since.
Everything worked fine before I did this.
Configuration
HP Pavilion 8575C
Windows 98 SE
Pentium 533Mhz processor
128M RAM
HP NIC
Plenty of available hard drive space
HP tech support has given up and has recommended I do a system recovery. Does anyone have any other recommendations? Thanks for the help.