Alerts help please...

[tordoffm]

I logged this under a different ArcServe Forum, but I think this get more hits, so here goes...

OK, I'm supporting clients with a nice mix of BAB.
11.1, 11.1 SP1, 11.1 SP2, 11.5, 11.5 SP1, 11.5 SP2.

Running on:
Windows 2000 and 2003 (some standard, some SBS). Various SP levels on the servers.

How do I get the 'Microsoft Exchange' connector in Alerts?

On a Server running 11.1, on 2K3 Standard, I have:
Alerts | Configuration | Default/Brightstor AB | Microsoft Exchange
This Server doesn't have Exchange installed.

On another server running 11.5, on 2K3 SBS, I have:
Alerts | Configuration | Default/BAB | 'other connectors, but NOT MS Exchange'.
This Server has Exchange 2K3 (part of SBS).

I have searched high and low, but can not figure this one out - I'm guessing I'm missing an 'add' option, or tick box or something... but whatever it is, I'm missing it, and can't find how to add 'MS Exchange' - obviously I'd like to use the Alerts Function.

By the way, I have had this working in the past (at a different company) on BAB 11.1, BAB 11.1 SP1, BAB 11.1 SP 2, BAB 11.5 and BAB 11.5 SP1.
They were 2K3 Standard Servers, originally running with no SP, then later with SP1.
They didn't have Exchange installed locally either.

Anyone got any ideas?

Thanks, Mark

 

[davidmichel]

Thought I remember seeing a doc on this at the CA support site, ck there.