I figure this feature is depandant on the model of NIC being used in the printer and the NICs firmware revision. So if you have an old NIC with old FW in that printer there might not be a notification setting for paper jams.
Different NICs also have different features (especially if using a non HP NIC) Along with the NIC you could also use WebJet Admin if you have several printers you need to monitor to setup various alert notifications.
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