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alerting?

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cdbeeler

cdbeeler

IS-IT--Management
Jan 19, 2012
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i was wondering if anyone has been able to configure some type of alerting besides real time display color changes when metrics/thresholds have been exceeded?
thanks!!
cdb
 
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Some of the supervisor displays (billboards for example) have a pop to front feature. For agents, agent desktop display allows for an audible alert.
 
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