Alert Service Exchange E-Mail Accounts - Can they be hidden accounts?

[Notleks]

I use a variety of flavours of Arcserve (6.61WE/AE and 2000) on a number of NT4 servers. I use the Arcserve Alert manager to e-mail the backup reports to me. However, I have been asked to hide the e-mail account belonging to each server/agent from the Exchange GAL.

I know and have proved that if I hide them then the alert e-mail does not work. When I un-hide the mail gets through.

Is there a way around this? My boss doesn't want to see them in the GAL.

 

[mousie18]

Notleks,

Agree with you that it can't be done. Tried it myself with the same results.
The way that I got around it was to get arcserve to send SNMP alerts to Compaq Insight Manager & then get it (CIM) to send a mail (SMTP - no mailbox req'd) to me about the backup. Outlook was then removed from the server & the mail account deleted.


Hope this is of help.

A.