Alert Originator Manager encountered a problem.

[babcockc]

I am getting this message on my PC every time I reboot. When I look at the even logs, this is what is showing up:

Application Log:

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1004
Date: 11/4/2004
Time: 9:08:38 AM
User: N/A
Computer: BABCOCK-PC
Description:
Faulting application iao.exe, version 6.12.0.108, faulting module IAO.EXE, version 6.12.0.108, fault address 0x000042fe.

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 61 6f ure iao
0018: 2e 65 78 65 20 36 2e 31 .exe 6.1
0020: 32 2e 30 2e 31 30 38 20 2.0.108
0028: 69 6e 20 49 41 4f 2e 45 in IAO.E
0030: 58 45 20 36 2e 31 32 2e XE 6.12.
0038: 30 2e 31 30 38 20 61 74 0.108 at
0040: 20 6f 66 66 73 65 74 20 offset
0048: 30 30 30 30 34 32 66 65 000042fe


System Log:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7034
Date: 11/4/2004
Time: 9:07:34 AM
User: N/A
Computer: BABCOCK-PC
Description:
The Intel Alert Originator service terminated unexpectedly. It has done this 1 time(s).

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

I can not find anything through Google or on Microsoft's website on this error. If someone could point me in the right direction I would be grateful.

BTW, this started immediately after upgrading Symantec Anti-Virus Corp. Edition from Version 8 to Version 9 along with the System Control Center. However, Symantec does not have anything on this either. It may just be a coincidence as I don't see where IAO.exe has anything to do with Symantec.

 

[aquias]

Well,

Here's what I found at Microsoft about 7034

http://www.microsoft.com/technet/su...indows+Operating+System&LCID=1033&ProdVer=5.2

The above link is for Windows XP, but this same fix will work on Windows 2003 server or whatever platform you're running on.

As for IAO.exe, that may be the executable file for Symantec Internet Security Suite. Here's a link on the proper way to migrate to version 9. I'd take a gander at it and see if you can find anything that may have gone wrong.

http://service1.symantec.com/SUPPOR...1814205148?Open&src=ent_tutweb_nam&dtype=corp

Another article on the above on how to uninstall Symantec 9.x

http://service1.symantec.com/SUPPOR...sf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=

This may be a way to handle correcting the problem. I cannot find anything that answers just what is causing this error or anyway to correct the problem however.