I am new to Crystal Reports Enterprise and need help. How do I send an alert notification when a report fails? I would like to send an alert notification via email (Lotus Notes) and/or to a enterprise management system (Netcool) when a report that is scheduled to run fails. I have copied and paste an example of the instance properties from Crystal Management Console of a report that failed. Any help is appreciated.
Home > Folders > ESM Reports > WEEKLY Events by Original Severity >
Instance Properties
Status: Failed
Printer: The instance is not printed.
External Destination: File copy the instance with name " summary 2005-05-15-00-02-32.pdf " to the directory: " N:/ESM Documents/Reports/Weekly NOC-Actionable Events by Orig. Severity///nocmgt/pub/ESM Documents/Reports/Weekly NOC-Actionable Events by Orig. Severity/ ".
Start Time: 5/15/2005 12:02:32 AM
End Time: 5/15/2005 12:02:33 AM
Server Used: WCHICR01IT.report
Error Message: Unable to connect: incorrect log on parameters. File C:\Program Files\Crystal Decisions\Enterprise 9\Data\procSched\WCHICR01IT.report\~tmp6d43d7aff3d960.rpt.
Home > Folders > ESM Reports > WEEKLY Events by Original Severity >
Instance Properties
Status: Failed
Printer: The instance is not printed.
External Destination: File copy the instance with name " summary 2005-05-15-00-02-32.pdf " to the directory: " N:/ESM Documents/Reports/Weekly NOC-Actionable Events by Orig. Severity///nocmgt/pub/ESM Documents/Reports/Weekly NOC-Actionable Events by Orig. Severity/ ".
Start Time: 5/15/2005 12:02:32 AM
End Time: 5/15/2005 12:02:33 AM
Server Used: WCHICR01IT.report
Error Message: Unable to connect: incorrect log on parameters. File C:\Program Files\Crystal Decisions\Enterprise 9\Data\procSched\WCHICR01IT.report\~tmp6d43d7aff3d960.rpt.