Our WC 40 keeps sending the following alerts to our email:
Subject: XRX_0000AA6660AA (9-594.0) Supplies and CRUs Alert Notification
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The following status code(s) was raised on 07/17/05 04:31 PM:
(9-594.0) 9-594 06-27 The machine has determined that it is time to reorder a Black Xerographic CRU (Black Drum Cartridge). User intervention is required to reorder a Xerographic CRU to avoid an interruption of print service. Printing can continue.
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we have spare drums on the shelf, so this is not needed, just generating email traffic.
I've looked but can't find a way to acknowledge or somehow stop this message without turning off alerts, since we do want to know when the drum actually expires, or toner runs out etc.
Subject: XRX_0000AA6660AA (9-594.0) Supplies and CRUs Alert Notification
-snipped-
The following status code(s) was raised on 07/17/05 04:31 PM:
(9-594.0) 9-594 06-27 The machine has determined that it is time to reorder a Black Xerographic CRU (Black Drum Cartridge). User intervention is required to reorder a Xerographic CRU to avoid an interruption of print service. Printing can continue.
end-------
we have spare drums on the shelf, so this is not needed, just generating email traffic.
I've looked but can't find a way to acknowledge or somehow stop this message without turning off alerts, since we do want to know when the drum actually expires, or toner runs out etc.
