RedTech443
MIS
Doing some early stage research here, poking at our AlarmTraq solution and auto generation of tickets to connectwise for Avaya monitoring. Does anyone know if this is even possible?
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AlarmTraq + ConnectWise
- Thread starter RedTech443
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phoneman06473
Technical User
yes, AlarmTraq has designed custom API clients that work with ConnectWise Manage to automatically open tickets when an alarm is received and close tickets when the alarm has been resolved.
Jim
Jim
- Status