This is the reponse that I recieved from local rep.
Thank you for link.
I also checked on the Symposium errors you way on the fat client. It looks
like 48848 and 48501 will occur occasionally. This happens when a call is
not played an annoucement because an agent becomes available and the caller
is routed they after the command to play the message is issued but before
the annoucement can actually be played.
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