alarm codes

[tp300]

Got an older Norstar mics system showing alarm codes EVT901-800000 S8, EVT299 S1 and EVT462-0161010101 S4. I've searched all over the internet and the forum trying to find out what these codes mean. Does anyone here know??

 

[curlycord]

Look for Norstar Alarm and Events guide
Do you have an actual issue?
Sometimes they are just informative such as a system reboot.

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http://www.curlycord.com

Toronto, Canada

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[phoneguy427]

299- KSU being powered up
901- A cold start was initiated
462- Event code: 462
Reset:
No

Description:
System Shrinkage. Corrupted data set to default

Action:Customer Data must be reprogramed.

This is from Lugerlover in a previous post.

http://www.linkedin.com/in/Phoneguy427

 

[tp300]

The system kept crashing so one of our guys went out and replaced it. do any of these codes point out why this system kept crashing?? we'd like to know what went wrong. what does system shrinkage mean?

 

[curlycord]

The system software is either corrupt or it is hardware failure.

Corruption can be fixed by:
-A reboot (already tried)
-Doing a STARTUP and programming all from scratch
-Replace software card

Your event 462 seems to point to corruption.

"what does system shrinkage mean"
It's getting old!


I suggest you the startup method in lab and monitor/test it to see if it works.

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http://www.curlycord.com

Toronto, Canada

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[tp300]

thanks for the info. we'll try a startup.