Alarm 11201 / BCM50 R1.0

[FastBusy4657]

I am getting an alarm on a customer BCM50 R1 system. Has anyone seen this before or know resolution? Thanks for any help.

File system /var/log near or on its capacity

 

[snowman50]

The hard drive is filling up with log files
Could be car files being saved to the hard disk

You may have a problem applying patches. Backups etc.

It's best to get avaya to access system to remove the files

 

[FastBusy4657]

Thanks Snowman50. So there is no way to access the files on the hard drive without going through Avaya?

 

[snowman50]

Found the link to a thread with the same alarm and solution

thread1361-1637284

 

[FastBusy4657]

I do not think or know any way to telnet into a BCM50 though. That was my reason for the post. I know you can on a 200/400.

 

[snowman50]

I have a bcm400 4.0 with the same problem,
I tried to do a backup and fails at starting IVR
I cant apply patches.
Voicemail says "Cant continue" when trying to access mailboxes.

I have rebooted twice with alarm 11201 returning.

Hopefully i will be able to access with Putty tomorrow with the help from my Tech support to see if i can clear var/log files.

I need to be able to apply patches to fix some issues.

 

[snowman50]

thats right you cant telnet into bcm50.

But you can use Putty

I think you will need nnsupport and password for the day to access this.

I remember doing this a few years ago with Nortel on the voicemail Motor boating issue making strange noises on mailbox recordings.

 

[FastBusy4657]

Ok thanks.... will get a ticket open with Avaya and give it a try!