AI shutting down when I save files

[bullockstroy]

Not sure if anyone here may be able to help with this problem, but I'll try..

I recently replaced some of my PC hardware and had to reinstall Windows and CS3 etc. Ever since, Illustrator seems to be able to work fine when I start a new document and save it. However, if I even just open any document I created before I reinstalled and then try to save a file in AI (new or old), I get an error message telling me "Illustrator has encountered a problem and needs to be shut down."
I've tried Saving As under a different name/file type, copying/pasting content from the old document into a new one - doesn't work. Just opening any old file makes this error come up when I save.

Every other program in CS3 seems fine - only Illustrator has given me this problem.

Any help??

 

[jconingham]

CS3 still had issues with the preferences becoming corrupt, so a possible workaround would be to reset the preferences.

The file is called AIPrefs and is located under 'Documents and Settings/User/Application Data/Adobe/Adobe Illustrator CS3 Settings'. It is a hidden file. Delete it with Illustrator closed and when you launch the program again the file will be rebuilt.