The Agere modem is a SOFT MODEM with the SV92PL-T00 chip set. I have read that this type of modem can use type 1 caller id by using the +PCW=0 in the modem commands. I have some caller id software , just need to know about the command. Do i enter in the command in system/ hardware/ devices/ modem props wher it says something like 'extra commands" Once it is enter will it stay ther after a reboot.