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Agents not logging out

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jelding

jelding

MIS
Mar 12, 2004
32
CA
Does any one know of a tool that will log agent phones out after a specified time? Once in a while we have agents who forget to log out at night. This has the effect of skewing our statistics at the end of a week or month.
 
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Best thing I know for this is a baseball bat [smile]


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PDulfo aka pdiddy
 
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