Is there a way, when you have serval agents in a huntgroup with queing, and all agent logout, then have an other action with the VMpro.
So if there is no agent logged in, there must be, a message played that the customer is closed, when one agent login, then huntgroup is open, and people must get, message waiting.
Hope someone can help me with this.
Thanx.
So if there is no agent logged in, there must be, a message played that the customer is closed, when one agent login, then huntgroup is open, and people must get, message waiting.
Hope someone can help me with this.
Thanx.