Hi All,
Please can you help me, I have just recently pointed Agent View2 (wallboards) to a new Symposium Srever 4.2. The problem seems to be in the tuples database, I think Agent View is using the same old App ID's, Skillset ID's etc.
This the following error,
Execption in request tupleviadatabase [Sybase] ODBC Driver CT_Connect : User api layer internal connect lyberary error; HAFAILOVER; trying to connect to server.
anyone ever have this problem?
Thanks a million,
Killian
Please can you help me, I have just recently pointed Agent View2 (wallboards) to a new Symposium Srever 4.2. The problem seems to be in the tuples database, I think Agent View is using the same old App ID's, Skillset ID's etc.
This the following error,
Execption in request tupleviadatabase [Sybase] ODBC Driver CT_Connect : User api layer internal connect lyberary error; HAFAILOVER; trying to connect to server.
anyone ever have this problem?
Thanks a million,
Killian