RedphoneTeltow
MIS
Hello,
we use the Agent View 2(AV2) for display Informations on our Wallboards in Callcenter.
We plan to upgrade the Symposium into Version 5.
The proceeding on the actual Version 3 is a additional copying from 13 Files into the AV2 Installation Directory.
AV2 is originally make for Symposium 1.x
But,how goes it on Release 5?
Is it just a change by the srv.ini(in AV2 Directory) with the IP Adress from new SCCS Server? Any Problems.. Experiance
Thank you
we use the Agent View 2(AV2) for display Informations on our Wallboards in Callcenter.
We plan to upgrade the Symposium into Version 5.
The proceeding on the actual Version 3 is a additional copying from 13 Files into the AV2 Installation Directory.
AV2 is originally make for Symposium 1.x
But,how goes it on Release 5?
Is it just a change by the srv.ini(in AV2 Directory) with the IP Adress from new SCCS Server? Any Problems.. Experiance
Thank you