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Agent to Skillset assignments

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glynnmsg

glynnmsg

Technical User
Jul 26, 2004
249
US
Can anyone help me out with the agent to skillset assigments using the WEB CLIENT ? I have a scheduled task that runs every Monday morning , this schedule will change the SS priorty of several agents. How can I delete agents and add agents using the WEB CLIENT in contact center management. I can do this in SYMPOSIUM but now I have a need to use the WEB CLIENT.

Thanks for the help.
 
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