Hi,
One of our agent not able to see his stats in My Universe.
I have checked the profile and privileges.Seems to be fine.
Other agent can see their stats through that agent PC.
So problem is not desktop related but it is agent specific.
what more troubleshoot can i do to get this resolved?
Thanks in advance for your help...........
System: NICE Perform R2.
One of our agent not able to see his stats in My Universe.
I have checked the profile and privileges.Seems to be fine.
Other agent can see their stats through that agent PC.
So problem is not desktop related but it is agent specific.
what more troubleshoot can i do to get this resolved?
Thanks in advance for your help...........
System: NICE Perform R2.