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Agent reports on demand

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td1031

MIS
Apr 5, 2006
73
US
I have created a website for the call center that has daily reports on skills etc. I use windows scheduler and cms scripts to post the report and then the user can click the link tot he already posted report.

I would like to create an option on a page for an agent to enter their login ID and based on the ID a cms script would fire to generate the HTML report and then display the report to the user. Anyone done this? Anyone have a good suggestion on how to do it? I am thinking a VB script would do it but i am not very good with VB or asp.
 
td1031,

you can do this with visual basic yourself or, if you don't want to bother you can order avaya professional services to do that.
 
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