Dec 17, 2003 #1 KillianK Technical User Oct 8, 2003 517 GB Hi All, Can Symposium report Agent Preformance for Outbound calls? The agent is not showing up in my reports, Thanks a million, KK
Hi All, Can Symposium report Agent Preformance for Outbound calls? The agent is not showing up in my reports, Thanks a million, KK
Dec 18, 2003 1 #2 Supernn IS-IT--Management May 15, 2002 506 NL The only thing is how many calls they have made and how long it took (interval 15 minutes) Upvote 0 Downvote