Aug 12, 2005 #1 SoDoTo Technical User Sep 22, 2004 250 0 0 GB Apart from the FAC for logging off can agents log out any other way? Rel 12 software.
Aug 12, 2005 #2 anisbet2171 Technical User Nov 20, 2002 32 0 0 GB Disconnecting their headset will automatically log them off. So will unplugging the Callmaster. Upvote 0 Downvote