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agent id no greyed out

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lancbomb

Technical User
Jul 21, 2003
296
GB
when i look at an agents details in management the agent id is showing greyed out on 1 agent others are fine any ideas
 
Can I assume that it is Symp V5. I believe that if the agent ID is greyed out, that denotes the agent is logged in at the time so the properties cannot be changed. I'm working from memory so I could be wrong.
 
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