I'm willing to bet that this is happening on a Windows 2000 server and because you don't have the System Managemnt driver installed you can't install the Insight Agents. I ran into this problem too. After much research I found out that my BIOS was to old. I have to upgrade to one later or should I say newer than (I forget the month)1999.
Yep Lou, BUT I found a weird way of making it work. Start the install for the Full Compaq Insight Manager but stop\cancel the install then oldly the agent will now install.
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