Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Agent desktop display

Status
Not open for further replies.
glynnmsg

glynnmsg

Technical User
Jul 26, 2004
249
0
0
US
This problem just started today, when the agents try to get into the ADD the only thing that they see is

Logging in to Contact Center Manager Administration server
'SYMWEB' please wait

When I try this directly from the server it works. Any suggesting? I'm running CC6.0
 
Sort by date Sort by votes
When I've encountered that problem it's either been a multicast issue, or else there were no active skillsets engaged (skillsets the logging-in agents could see...if that makes sense).
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

MoJHK
  • Locked
  • Question
Change the Nortel Symposium agent to a baic ACD agent
Replies
1
Views
103
Firebird Scrambler
Firebird Scrambler
phonetech2012
  • Locked
  • Question
agents not acquiring,not populating rtd's
Replies
0
Views
92
phonetech2012
phonetech2012
ADRIAN74
  • Locked
  • Question
AACC AAAD phonebook and Agent Statistic not working with voice contact type
Replies
0
Views
132
ADRIAN74
ADRIAN74
megaa
  • Locked
  • Question
ACCS agent desktop variables
Replies
0
Views
89
megaa
megaa
nortavaya
  • Locked
  • Question
Cannot answer a call from Agent Desktop of ACCS
Replies
0
Views
70
nortavaya
nortavaya

Part and Inventory Search

Sponsor

Back
Top