greenwave2
Technical User
I managed a small group of users that work from home. We have been trying to get the Agent desktop display to work perfectly but it won't. Some people can use add, but others get this message after they try to login that says that the ADD is already open even though it's not. Our users login into aventail to have access from home. They then click on a link provided by us to login to the ADD. The link takes the user through citrix in order for them to use ADD. Please Advise on how to correct this.