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Agent Desktop Display and Symposium Express 4.2

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Pbxpoweruser

IS-IT--Management
Jul 16, 2007
239
CA
Will ADD work with Symposium Express 4.2?
 
Agent Desktop Display (ADD) is a function of Contact Center Manager Administrator (CCMA). CCMA does not work with SECC 4.2. So, no.

But you can buy third party solutions to do this, like Symon.
 
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