Aug 4, 2009 #1 Pbxpoweruser IS-IT--Management Jul 16, 2007 239 CA Will ADD work with Symposium Express 4.2?
Aug 4, 2009 #2 Milesprower Programmer May 26, 2006 623 US Agent Desktop Display (ADD) is a function of Contact Center Manager Administrator (CCMA). CCMA does not work with SECC 4.2. So, no. But you can buy third party solutions to do this, like Symon. Upvote 0 Downvote
Agent Desktop Display (ADD) is a function of Contact Center Manager Administrator (CCMA). CCMA does not work with SECC 4.2. So, no. But you can buy third party solutions to do this, like Symon.
Aug 5, 2009 Thread starter #3 Pbxpoweruser IS-IT--Management Jul 16, 2007 239 CA Thx Upvote 0 Downvote