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Agent Desktop Display (ADD) beep

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ts4tekcu

ts4tekcu

Technical User
Oct 9, 2007
11
US
We are currently running CCMA 6.0 and set up ADD on a few PCs. My question was if there was a way to change the beep sound the Agent Desktop Display application plays? If so, how?
 
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On agent PC - Windows Control panel, Sounds and Audio, Sounds tab, change the Default Beep.
 
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Hey Stanley, thanks alot! That fixed the problem...
 
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