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Agent call by call report Symposium 5.0

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Imstillhere

Imstillhere

IS-IT--Management
Joined
Jun 6, 2008
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334
Location
US
Does anyone know of a report that will give a detailed accounting of a paticular agents call by call duration. We have a call by call report, but it does not allow to change paramaters and gives every call from every agent which could take days to go through.
 
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Sorry to bother you..I found it.
The report is found under historical reports..
then its
Skillset by Agent performance
 
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