IPCC is on one LAN segment, with 120 agents.
On another LaN there are about 10 agents. Periodically they received following message:
"Your Agent state has been set not ready by the PIM because some calls were routed to you and haven't been received. Please ask administrator for help". so only 10 agents
Thank you for any help
nice regards
On another LaN there are about 10 agents. Periodically they received following message:
"Your Agent state has been set not ready by the PIM because some calls were routed to you and haven't been received. Please ask administrator for help". so only 10 agents
Thank you for any help
nice regards