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agent already logged in into insturment

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asim78

asim78

Technical User
Apr 1, 2008
23
SD
we are using IPCC 7.1.4 with CCM 4.2.3,is there any way to avoid (the agent with id xxx is already login in insturment yyy) by reset the first session means if an agent login to ext and change his place and try to login to another ext automaticly the first session closed or logged out from the first ext that used to logg in ,iread some doct regarding to this issue that some regedit key must be added in order to get this feature.

your help is highly appreciated
 
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