aged trial balance - apply credit note to receipt

[johnhugh]

Hello,

I'm using Accpac 5.5.
When printing the aged trial balance I have a credit note of $1412 and a receipt of $1421. These 2 actually belong together.
So I went into A/R receipt entry and tried 'apply document'.
In the document number field I've selected the credit note, however the payment does not show up in the grid details list.

I then tried 'Receipt' as the transaction type and applied both, the CN and the receipt.
Is this the correct way of doing it?

I'm now left with an unapplied amount of $9 which still shows on my aged trial balance. How do I clear the $9 of my agend trial balance?

 

[Jay Converse]

Do an adjustment.

 

[johnhugh]

Thanks tuba,

I was just wondering whether transaction type 'receipt' is the correct way to link the CN with the payment.
Usually it is transaction type 'apply document' but when selecting the credit note under docuemnt number, it does not give me my receipt in the docuemnt detail grid for some reason.
Would you know why?

 

[Jay Converse]

Because credit notes are normally applied to invoices and debit notes, not receipts.

 

[johnhugh]

thank you.