After Acronis restore, cannot install application

[rmpenaranda]

I performed restore of Acronis backup to the same computer and the same disk drive. The backup has multiboot vista systems which we're using for testing our software.

1 - Vista Business 1
2 - Vista Business 2
3 - Vista Business 3
4 - Microsoft Windows Vista

The restore is successful and all vista boots properly. However, I can no longer install application with error

"error 1719.windows installer service could not be accessed", on Vista 2 , 3 and 4. No errors when installing applications on 1.

The Vista systems are partitioned:
1 - Vista Business 1 (on partition C
2 - Vista Business 2 (on partition D
3 - Vista Business 3 (on partition E
4 - Microsoft Windows Vista (on partition G

CD-ROM is drive F:

I have tried msiexec.exe /unregister followed
by a msiexec.exe /regserve on Vista 2 (also on safemode) but the same errors.

I also tried
- reseting the Boot Manager
- Repair Vista Installation
- Restore the image again

but the same error.

The user of the machine mentioned that he has similar problem before but he no longer remembered the fix. He is saying that this is a boot manager problem, need modifying.

Below's the copy of Boot Manager. I cannot see what's wrong.

need help urgently. Thanks!

Windows Boot Manager
--------------------
identifier {bootmgr}
device partition=C:
description Windows Boot Manager
locale en-US
inherit {globalsettings}
default {default}
displayorder {18d2108a-3f20-11dd-8614-9210f62153e8}
{current}
{default}
{4155e41c-278f-11dd-aa9c-afea31713ed7}
{599dd77e-22ac-11dd-bc94-eeee60c3e3d6}
{7eb71df6-267d-11dc-9d6b-806e6f6e6963}
{9c0f855e-2589-11dc-859d-806e6f6e6963}
{040c107d-2591-11dc-a113-806e6f6e6963}
{97464597-2593-11dc-b3bb-806e6f6e6963}
{5780ca98-25a9-11dc-a136-f3b31eb7dad4}
{5c660afa-2670-11dc-9cb1-f1314ab24dd5}
{5780ca97-25a9-11dc-a136-f3b31eb7dad4}
{5780ca95-25a9-11dc-a136-f3b31eb7dad4}
{5780ca9a-25a9-11dc-a136-f3b31eb7dad4}
{5780ca9b-25a9-11dc-a136-f3b31eb7dad4}
{5780ca9d-25a9-11dc-a136-f3b31eb7dad4}
toolsdisplayorder {memdiag}
timeout 30

Windows Boot Loader
-------------------
identifier {18d2108a-3f20-11dd-8614-9210f62153e8}
device partition=G:
path \Windows\system32\winload.exe
description Microsoft Windows Vista
locale en-US
inherit {bootloadersettings}
osdevice partition=G:
systemroot \Windows
resumeobject {18d2108b-3f20-11dd-8614-9210f62153e8}
nx OptIn

Windows Boot Loader
-------------------
identifier {current}
device partition=E:
path \Windows\system32\winload.exe
description Vista Business 3
locale en-US
inherit {bootloadersettings}
osdevice partition=E:
systemroot \Windows
resumeobject {d7201555-284c-11dd-b493-db26dd87b2d7}
nx OptIn

Windows Boot Loader
-------------------
identifier {default}
device partition=C:
path \Windows\system32\winload.exe
description Vista Business 1
locale en-US
inherit {bootloadersettings}
osdevice partition=C:
systemroot \Windows
resumeobject {79591af5-279a-11dd-8e82-df0077e88ed7}
nx OptIn

Windows Boot Loader
-------------------
identifier {4155e41c-278f-11dd-aa9c-afea31713ed7}
device partition=D:
path \Windows\system32\winload.exe
description Vista Business 2
locale en-US
inherit {bootloadersettings}
osdevice partition=D:
systemroot \Windows
resumeobject {4155e41d-278f-11dd-aa9c-afea31713ed7}
nx OptIn

 

[linney]

I would have liked to suggest this but if you can't install anything it becomes irrelevent.

Windows Installer 4.5 Redistributable

http://www.microsoft.com/downloads/...6F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

To see if you can get the installer going have you ckecked that it is not disabled in Services, or that any of the Dependencies are at fault.

Have you tried any of these type of workarounds?

See if any of these options will allow you to run the .msi with higher privileges?

MsiRunAsAdmin.

MSI "Run as administrator" Context Menu for Vista

http://www.symantec.com/connect/downloads/msi-run-administrator-context-menu-vista

MsiRunAsAdmin.

MSI "Run as administrator" Context Menu for Vista

http://www.symantec.com/connect/downloads/msi-run-administrator-context-menu-vista

Try this from an elevated Command Prompt
msiexec /a your full path to .msi


Can you extract.msi to another folder, and find a Setup.exe to right-click on and "Run As Administrator"? The mere fact that you can then get away from the .msi extension and work with the extracted setup.exe (perhaps even from Safe Mode) might get you over the line?

msiexec /a your full path to.msi /qb TARGETDIR=your full path to extracted destination folder

An example.....

msiexec /a C:\Users\username\1.msi /qb TARGETDIR=D:\Extracted

http://www.tech-recipes.com/rx/2557/vista_how_to_extract_content_from_msi_files/

Have you looked at Msconfig?

310560 - How to Troubleshoot By Using the Msconfig Utility in Windows XP

http://support.microsoft.com/kb/310560

How to troubleshoot a problem by performing a clean boot in Windows Vista

http://support.microsoft.com/default.aspx/kb/929135

Are there any clues in the Event Viewer?

 

[rmpenaranda]

To see if you can get the installer going have you ckecked that it is not disabled in Services, or that any of the Dependencies are at fault.

- Yes, i've checked this and also tried restarting. No dependencies are at fault.

- I tried also the MSI but same problem

- I looked at MSConfig, but it is not much of help. The Vista are starting up fine.

Any other things I can check ?

 

[linney]

MsConfig would give you the opportunity to see if any third party program or non-Microsoft Services (perhaps anti virus or other security programs) were causing the problem.

Have you looked at Group Policy to see if any setting in there is causing problems with the installer?

See if you want to try this option too.

How to reset security settings back to the defaults

http://support.microsoft.com/kb/313222#appliesto

Vista Tutorial - Windows Vista: error 1719!! Help!

http://www.vistax64.com/vista-general/45784-windows-vista-error-1719-help-3.html

http://www.google.com/search?q=erro...-au&ie=UTF-8&oe=UTF-8&startIndex=&startPage=1

As this problem started with Acronis have you tried their official forum?

http://www.wilderssecurity.com

 

[BadBigBen]

See if these are of any help:

"The Windows Installer service could not be accessed" error message when you try to install Office

http://support.microsoft.com/kb/324516

Error “the Windows Installer Service Could Not Be Accessed” In Windows Vista

http://www.winhelponline.com/blog/vista-the-windows-installer-service-could-not-be-accessed/

Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"