Adware Help needed.

[PantoKing]

Hello,

I have been trying to sort out a problem on my mother's pc for a couple of weeks now. Firstly I had to get rid of the Starware toolbar which was slowing her pc down. I thought that I'd managed to do this but she is still having problems. Initially the pc starts up fine and connects to the internet with no problems however after about 10 - 15 minutes it slows right down and the internet connection goes down. It seems that there might still be some adware or something but I can't seem to find anything. Attached is HJT log. Can anyone have a look and let me know what I could be missing.

Logfile of HijackThis v1.99.1
Scan saved at 22:31:06, on 12/11/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Samsung\Digimax Viewer 1.0\DigimaxViewer.exe
C:\Program Files\blueyonder IST\bin\mpbtn.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Documents and Settings\Diane\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://www.blueyonder.co.uk/blueyonder/index.jsp

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://dial.blueyonder.co.uk

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: blueyonder Instant Support Tool.lnk = C:\Program Files\blueyonder IST\bin\matcli.exe
O4 - Global Startup: Digimax Viewer 1.0.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://dial.blueyonder.co.uk
O16 - DPF: Yahoo! Chat -

http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab

O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) -

http://jcs.chat.dcn.yahoo.com/v45/yacscom.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1114989442261

O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) -

http://www.crucial.com/controls/cpcScanner.cab

O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) -

http://messenger.msn.com/download/msnmessengersetupdownloader.cab

O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) -

http://www.telewest.co.uk/motive/files/MotivePreQual.cab

O16 - DPF: {F04F4F32-6457-401A-8169-D2773DDFF930} (Yahoo! Photos Easy Upload Tool Class) -

http://us.dl1.yimg.com/download.yahoo.com/dl/installs/ydropper/ydropper1_3uk.cab

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Many thanks in advance!

Make things as simple as possible — but no simpler.

 

[pechenegs]

You need to get Xp SP2 asap and all other patches, you are open to
multiple threats!

http://www.microsoft.com/downloads/...BE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en

Go here and downlaod the latest version of java, once
downloaded, go to add/remove and uninstall all previous versions of java
from add/remove and then install the latest version you just downloaded!

http://www.java.com/en/download/index.jsp

Download AVG Anti-Spyware

http://www.ewido.net/en/

* Once you have downloaded AVG Anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
* Once the setup is complete you will need run AVG and update the definition files.
* On the main screen select the icon "Update" then select the "Update now" link.
* Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
* Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
* Once in the Settings screen click on "Recommended actions" and then select "Delete"
* Under "Reports"
* Select "Automatically generate report after every scan"
* Un-Select "Only if threats were found"


Close AVG Anti-Spyware. Anti-spyware, Do NOT run a scan yet. We will do that later in safe mode.



* Click here to download ATF Cleaner by Atribune and save it to your desktop.

http://majorgeeks.com/ATF_Cleaner_d4949.html

* Double-click ATF-Cleaner.exe to run the program.
* Under Main choose: Select All
* Click the Empty Selected button.
o If you use Firefox:
+ Click Firefox at the top and choose: Select All
+ Click the Empty Selected button.
+ NOTE: If you would like to keep your saved passwords, please click No at the prompt.
o If you use Opera:
+ Click Opera at the top and choose: Select All
+ Click the Empty Selected button.
+ NOTE: If you would like to keep your saved passwords, please click No at the prompt.
* Click Exit on the Main menu to close the program.


* Click here for info on how to boot to safe mode if you don't already know
how.

http://service1.symantec.com/SUPPOR...2001052409420406?OpenDocument&src=sec_doc_nam

* Now copy these instructions to notepad and save them to your desktop. You
will need them to refer to in safe mode.


* Restart your computer into safe mode now. Perform the following steps in
safe mode:



have hijack this fix these entries. close all browsers and programmes before
clicking FIX.



O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) -

http://www.telewest.co.uk/motive/files/MotivePreQual.cab

Run AVG Anti-Spyware!

# IMPORTANT: Do not open any other windows or programs while AVG is scanning as it may interfere with the scanning process:
# Launch AVG Anti-spyware by double-clicking the icon on your desktop.
# Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
# AVG will now begin the scanning process. Be patient this may take a little time.
Once the scan is complete do the following:
# If you have any infections you will prompted, then select "Apply all actions"
# Next select the "Reports" icon at the top.
# Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
# Close AVG and reboot your system back into Normal Mode.



reboot to normal mode and run a few online scans!



Note: this is a stand alone, it doesn't install to start/programmes.

Download Mwav,

http://www.spywareinfo.dk/download/mwav.exe

double click on it and it will extract to C:\kaspersky. Click
on the kaspersky folder and click on Kavupd, a black dos window will open
and it will update the programme for you, be patient it will take 5-10
minutes to download the new definitions. Once it's updated, click on mwavscan
to launch the programme.

Use the defaults of:

Memory
startup folders
Registry
system folders
services

Choose drive , all drives and, click scan all files
and then click scan/clean. After it finishes scanning and cleaning post
the log here with a new hijack this log.

Note: this is a very thorough scanner, it might take anything up to an hour
or more, depending on how many drives you have and how badly infected your
pc is.



Highlight the portion of the scan that lists infected items and hold
CTRL + C to Copy then paste it here. The whole log with be extremely
big so there is no way to copy the whole thing. I just need the
infected items list.




post another hijack this log, the AVG Anti-Spyware log and the Mwav scan log.




Member of ASAP Alliance of Security Analysis Professionals

under the name khazars