Has anyone ever used this product before?
I installed it last night on a server to monitor our voice network and I am coming back with some 'wierd' feedback;
MOS is showing a very low score of like 1 for a on-net -> on-net call, but a very decent score of around 3.8 to 4 for an on-net to off-net call... But if you look at the MOS level on the actuall phone I am getting about a 4.5 range.
Also, the Packet Loss percentage is very high, seen it go has high as 56%.
I am also seeing that it states I am using G.711 going over a WAN connection even though I am using G.729...
Guess I am just looking for some assistance from people that have actually used this before.
Thanks in advance!
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Dallas, Texas
Telecommunications Tech
CCVP, CCNA, Net+
CCNP in the works
I installed it last night on a server to monitor our voice network and I am coming back with some 'wierd' feedback;
MOS is showing a very low score of like 1 for a on-net -> on-net call, but a very decent score of around 3.8 to 4 for an on-net to off-net call... But if you look at the MOS level on the actuall phone I am getting about a 4.5 range.
Also, the Packet Loss percentage is very high, seen it go has high as 56%.
I am also seeing that it states I am using G.711 going over a WAN connection even though I am using G.729...
Guess I am just looking for some assistance from people that have actually used this before.
Thanks in advance!
------------------------------------
Dallas, Texas
Telecommunications Tech
CCVP, CCNA, Net+
CCNP in the works